Coronavirus (COVID-19) Information

March 15, 2020

Due to recent public health concerns, Smiles of Round Lake is actively monitoring information from the Center for Disease Control and Prevention (CDC) regarding the spread of COVID-19 (Novel Coronavirus disease).

The safety of our patients, faculty and staff is our utmost priority. As such, we have established specific COVID-19 protocols to help protect patients and staff from contracting this disease.

If you have flu-like symptoms such as a cough or fever, newly developed shortness of breath, or if you have recently traveled to an area with confirmed COVID-19 cases or been in contact with someone who has traveled or contracted the virus, please call us at (847) 546-1542 to reschedule your appointment.

As a safety measure to our staff and other patients, we are unable to treat patients who present with any of these symptoms and we require a two-week waiting period for an appointment if you have traveled to an impacted area or have been in contact with someone with laboratory confirmed COVID-19.

Symptoms and Preventive Measures

Symptoms of COVID-19 can include fever, cough and difficulty breathing. These symptoms may be similar to the flu or the common cold. In more severe cases, infection can cause pneumonia and other complications, especially in infants, older individuals and those with underlying health conditions.

Please review the CDC website for the latest travel advisories when considering travel for yourself or your family. Also, remember that your best defense to help prevent the spread of respiratory diseases like COVID-19 is to follow good prevention practices:

  • Wash your hands frequently with soap and warm water for at least 20 seconds or use an alcohol-based hand sanitizer.
  • Cover coughs and sneezes with tissues.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces, like your cell phone.
  • Avoid close contact with people who are sick.
  • Stay home if you are feeling sick.
  • If you are caring for an ill person, stay home for an estimated incubation period (2 weeks).
  • If you have traveled recently or have been in close contact with a person diagnosed with COVID-19 and are experiencing the above symptoms, please seek medical attention right away.
  • Before you go to any healthcare facility, call ahead and let them know of your recent travel and symptoms.

The staff at Smiles of Round Lake takes this very serious and appreciate your help as we overcome this disease.